Greater Wellington welcomes independent review recommendations for National Ticketing Solution and looks forward to its future roll out

  • Published Date 10 Sep 2025
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Greater Wellington has welcomed the recommendations of an independent review into the National Ticketing Solution (NTS) and is looking forward to the future rollout of the programme which will make paying for public transport easier for passengers in Wellington and across New Zealand.

The independent review found that the NTS programme had found it challenging to accommodate a range requirements into the national technical solution. NZTA has used the review’s insights to design a more manageable incremental release plan going forward.

Chair of Greater Wellington, Councillor Daran Ponter, says he welcomes the findings of the review, with public transport passengers in the region looking forward to the rollout across Canterbury, and its arrival in Wellington.

“As a council, we acknowledge that the NTS is a complex programme. Replacing four different systems across the country with a singular system that works for all passengers isn’t an easy task. However, we have made it clear to the Minister of Transport that as time marches on there are real pressures facing the Wellington Region,” says Cr Ponter.
Chair of Greater Wellington’s Transport Committee, Councillor Thomas Nash, says Greater Wellington is committed to working with NZTA to deliver the NTS for the Wellington Region and working towards delivering an integrated roll out plan for the Wellington region and the rest of New Zealand.

“In the meantime, Greater Wellington is actively exploring opportunities that will deliver improved functionality to our customers sooner. Passengers have been waiting for a long time to pay with credit and debit cards and we want to deliver as much as we can and we are working with NZTA and our current provider to make this happen,” says Cr Nash.

Updated September 10, 2025 at 9:07 AM

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