Response to LGOIMA request 2023-088 18 May 2023

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Response to LGOIMA request 2023-088 18 May 2023 preview
  • Published Date Fri 28 Jul 2023
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Request for information: 

  • "what is the full criteria Metlink uses to calculate the punctuality and reliability performance of its bus and rail networks? 
  • does the punctuality criteria include or exclude services that have been cancelled? 
  • how in the 12 months to 31 March 2023, how many bus and rail services did Metlink operate across its network? 
  • in those same 12 months, how many individual services were cancelled? 
  • in those same 12 months, how many individual services ran to time according to Metlink's punctuality criteria? 
  • in those same 12 months, how much in penalties were imposed by Metlink on operators for failing to meet punctuality and reliability targets"
Updated July 28, 2023 at 11:21 AM