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Request for information: 

• "what is the full criteria Metlink uses to calculate the punctuality and reliability performance of its bus and rail networks? 
• does the punctuality criteria include or exclude services that have been cancelled? 
• how in the 12 months to 31 March 2023, how many bus and rail services did Metlink operate across its network? 
• in those same 12 months, how many individual services were cancelled? 
• in those same 12 months, how many individual services ran to time according to Metlink's punctuality criteria? 
• in those same 12 months, how much in penalties were imposed by Metlink on operators for failing to meet punctuality and reliability targets"