COVID-19 important information
Updated 9 June, 8.39am
Greater Wellington Regional Council would like to assure customers that we are closely monitoring the situation and will be following the advice of Ministry of Health on COVID-19.
Metlink has announced that full fares will return across the region on July 1 now that New Zealand has moved to alert level 1 and physical distancing restrictions have been lifted.
We are currently at Alert Level 1. In order to recover from the effects of COVID-19 in our community, it is important to:
Due to Covid-19 physical distancing restrictions, Metlink services will continue to have limited capacity under alert level 2.
With alert level 2 imminent, Metlink has announced updated plans for physical distancing and the impact on capacity across the region’s network.
A high-level discussion document on the most likely impacts of COVID-19 suggests that Wellington may be in a better position to ride out the coming economic downturn and could emerge in better shape than some other regions.
Wairarapa Train services will return to their regular timetable from Monday, May 4 in line with the return to normal timetables for all Metlink rail services.
Since the Prime Minister's announcement of shifting to alert level 3 at 11.59pm on Monday 27 April, we are updating you on what this could look like for your Metlink school transport.
Following the Government’s announcement of alert level 3, Metlink has revealed its plans to return to full regular timetables on buses starting on Sunday 26 April and trains on Monday 4 May.
As part of the national response to COVID-19, The NZ Transport Agency will implement a fare-reduction for Total Mobility customers from Tuesday, 14 April 2020.
Chair of Wellington’s Mayoral Forum and Upper Hutt City Council Mayor Wayne Guppy says the region’s Councils are pulling together to respond to the unprecedented impacts of COVID-19 and developing a coordinated response to the government’s infrastructure investment strategy.
Metlink is operating Masterton Town bus services on Tuesday and Wednesday mornings for essential workers and to enable the community to access essential services.
Due to the changes in travel and fares because of COVID-19, we are refunding customers who have purchased monthly rail passes for April, May and June 2020 only.
In response to COVID-19 alert level 4, Metlink is adding more bus services, introducing germ shield fogging and rolling out physical distancing markers on all buses and trains.
At alert level 4, to limit exposure of COVID-19 to our staff and visitors at our parks we have closed:
As part of the national response to COVID-19 alert level 4 Metlink will make all rail and bus services free until June.
In response to the Prime Minister’s address today on raised COVID-19 levels, Metlink will be moving to weekend services across all public transport modes.
Metlink General Manager Scott Gallacher says, in accordance with Central Government advice, for the health and safety of staff and passengers, all Metlink bus drivers aged 70+ will not be part of operating our transport network at this time.
In line with advice from the Wellington Region Emergency Management Group (WREMO) and the Ministry of Health, Greater Wellington Regional Council is closing its offices to the public and encouraging all office based staff to work from home.
To stay one step ahead of COVID-19 and give our passengers and staff more peace of mind, Metlink will be removing all cash sales from trains, buses, ferries and stations as of Monday, March 23. Discounted monthly train passes will be available for purchase from 23 March 2020.
Metlink is rolling out new precautionary cleaning measures across rail, bus, and ferry today to give passengers further peace of mind as they travel across the region.
Basic hygiene measures are the most important way to stop the spread of infections, including the 2019 novel coronavirus (COVID-19). Basic hygiene measures include:
People with symptoms of acute respiratory infection should practice good cough etiquette (maintain distance, cover coughs and sneezes with disposable tissues, and wash hands).
For updates about COVID-19 click on the following links:
Should you have further concerns we advise contacting the dedicated COVID-19 Healthline for free on 0800 358 5453 or keep up to date on the latest information by visting the Ministry of Health website .