The Wellington region has an extensive bus network that provides public transport within all of our cities and towns and operates as a feeder to the rail network for journeys through the region.
The contracting environment implemented through the Public Transport Operating Model (PTOM) has enabled Greater Wellington Regional Council (GWRC) to take a fresh approach to how services are delivered. PTOM focuses on building commercially based partnering relationships with bus operators. Services are grouped into ‘units’ of routes, and operators will bid to run units instead of individual routes. The Wellington regional bus network is made up of 16 units.
In Wellington City, the units have been designed to deliver a brand new network of services. The new network will give more people access to frequent services, will provide more weekend and later evening services for 15 suburbs and new services for 11 suburbs. More cross-city routes, e.g. from Johnsonville to Island Bay and from Karori to Seatoun, will mean fewer services will begin or end in the CBD, resulting in less bus congestion and quicker journey times.
Which operators were awarded units
In accordance with the requirements for the transition to PTOM, seven units have been directly appointed to incumbent operators and nine units have been tendered. You can find out which bus routes fall under a unit by opening the links below
|Unit||Operator||Average annual contracted base service fee||Method|
|1 - North-South Spine||Tranzit Group||$10,149,854||Tender|
|2 - East-West Spine||NZ Bus||$12,055,701||
|3 - University||NZ Bus||$4,448,048||
|4 - Khandallah/Aro||Tranzit Group||$4,176,062||Tender|
|5 - Central||NZ Bus||$4,373,175||
|6 - Taranaki||NZ Bus||$4,202,470||
|7 - Brooklyn/Owhiro||Tranzit Group||$4,237,788||Tender|
|8 - Newlands||Mana Coach Services||$4,199,809||
|9 - Lower Hutt||Tranzit Group||$7,059,595||Tender|
|10 - Upper Hutt||Tranzit Group||$5,414,605||Tender|
|11 - Wainuiomata||Tranzit Group||$2,998,773||Tender|
|12 - Eastbourne||NZ Bus||$4,219,260||
|13 - Porirua||Tranzit Group||$4,260,071||Tender|
|14 - Kapiti||Madge Coachlines (t/a Uzabus)||$3,256,931||Tender|
|15 - Wairarapa||Tranzit Group||$1,138,244||Tender|
|18 - Tawa||Mana Coach Services||$2,467,775||
A representative version of the contract entered into between GWRC and bus operators is available below.
This contract has had commercially sensitive information redacted.
Each redaction in the contract includes a comment box. The comment box shows the section of the Local Government Official Information and Meetings Act 1987 (LGOIMA) that forms the basis for the redaction. To view the comments box you need to download the document and open in Acrobat. LGOIMA deals with the availability to the public of official information held by local authorities and includes the limited grounds available for withholding information.
As a public entity, GWRC has a very strong commitment to achieving the highest possible standard of probity in relation to this tender process. The key documents that outline GWRC’s probity approach are the PTOM Probity Framework and PTOM Probity Plan (Bus)
Request for Tender documents
The following documentation was provided to those bus operating companies who registered with GWRC to participate in the tender process. Due to ongoing commercial negotiations with operators some sections of the documentation have been redacted.
Update: July 2018 GWRC has concluded its negotiations, please contact us at firstname.lastname@example.org should you wish to request a new copy of these documents. Please note that it is likely that GWRC will still need to withhold portions of the information contained in the documents.
Council decision making
A number of reports and updates were provided to GWRC's elected members during the development and preparation of the tender process. Some of these sought and received decisions from Council. Minutes recording decisions made by Council are included in the documents provided. Certain information in the following documents has been redacted. The reasons for each redaction are noted in the documents:
Council Report - PTOM Bus transition arrangements - 28 September 2016
Report to Council - approval for RFT release - 29 June 2016
RPE minutes of the Council Meeting - 29 June 2016
Report to STC Approval of RFT for release - 22 June 2016
RPE Minutes of the Sustainable Transport Committee Meeting - 22 June 2016
Report to Council - bus procurement strategy - 16 December 2015
RPE Minute Extract Council -16 December 2015
RPE Minutes for the Sustainable Transport Committee Meeting - 1 December 2015
PTOM Bus Update to Council Workshop - 17 November 2015