Report an environmental incident
To report an environmental incident, phone the environment hotline on 0800 496 734. While you'll need to provide your name, address and phone number, your details are confidential and won't be released to other parties.
We want to know about all environmental incidents which involve the contamination of land, water; air and the coastal marine area. The 24-hour environmental protection duty officer will respond to incidents involving:
We will investigate and assess compliance of these types of incidents with the Resource Management Act 1991, rules in the regional plans and existing resource consents.
What we don't respond to (as these are dealt with under different legislation administered by other authorities)
We will be able to attend most incidents within one hour of being notified, unless we are delayed by traffic, or attending another incident. For some known odour sources there is a pre-determined threshold of complaints before a duty officer is able to investigate.
If there is a clear and confirmed breach of a resource consent, a regional rule or the Resource Management Act 1991, we can take enforcement action against the offenders. During the investigation the Environmental Protection officer will collect evidence if any enforcement action is considered likely. Find out more about our enforcement process.
|Sediment blocking stormwater drain as a result of earthworks|