Our ten-year Long-term Council Community Plan (LTCCP) 2006-16 outlines our targets for water supply over that period and how we propose to achieve them. The Annual Plan 2008/09 includes an update of the LTCCP. A summary of our achievements in relation to LTCCP targets is published in an annual report covering all council activities. To view these documents see Plans and Publications (above).
A more detailed Water supply annual report is also produced annually. See our Document Library under Plans and Publications (above).
We operate quality and environmental management systems to support our goal of providing high-quality water in a cost-effective and environmentally responsible way. These management systems are based on a process of continuous review and improvement. Both management systems have certification to international standards. To view our quality and environmental policies, see Documents (above right). To view the detail of our management systems' objectives and targets, and our progress in relation to the targets, see our Water supply annual report.