Improved quality of public transport
In 2018 average emissions per bus were 28.2 g/km, illustrated by the black line in the figure above (units on the right handside of figure). The average emissions per bus are slightly less compared to last year and lower than the results during 2013-15.
The outcome concerned with reducing fleet emissions over the next ten years will monitor the bus fleet emissions as the fleet transitions from old to next generation vehicles. The new electric and Euro 6 buses were introduced into the bus fleet in July 2018. Transport emission levels will begin to reduce as the new electric and low emission buses replace and then outnumber the older (diesel) fleet.
Public transport overall satisfaction (%) and RLTP target.
The Metlink annual customer satisfaction survey asks passengers to rate overall satisfaction with the regions public transport network. This covers fleet, facilities, on-time performance and customer service. In 2018, the Metlink survey found that 85% of customers were generally satisfied with the public transport service, this is a small decrease compared to the previous two years. The RLTP target for this outcome is to achieve at least 90% overall satisfaction with the public transport for the region.