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Events Terms and Conditions

Events Terms and Conditions

Updated 18 December 2019 11:15am

Event/Activity Programme

GWRC (and/or its agents, suppliers or representatives) are organising and offering a series of events and/or activities that will form part of GWRC's Great Outdoor Summer Events Programme (Events). By booking or reserving a space in any Event, you agree to be bound by these Terms (as amended from time to time). 

Bookings and/or Tickets

Bookings and/or tickets to our Events will be advertised on the Website (and such other channels we consider appropriate), and we will use a ticketing and registration platform (currently Eventfinda, although we may change the provider of these services at any time) to take bookings and payments and issue tickets. You acknowledge that your access and/or use of any such platform in order to book tickets or make payments will be governed by that service provider's terms of use and privacy policies.

Bookings may be reconfirmed closer to the time by GWRC, but safekeeping of all tickets and confirmation emails will be the responsibility of the person(s) booking the Event.  GWRC reserves the right to delete your booking if we are unable to contact you to reconfirm your booking within a certain time after initial contact is made. 

Changes and cancellations

Unless we advise an Event specific cancellation and refund policy, the following conditions will apply to changes or cancellations of Events and any relevant refunds.

Changes may be made to bookings up to 48 hours prior to the scheduled departure time by contacting GWRC.   No refunds will be made within 48 hours of the scheduled departure or start time.

GWRC reserves the right cancel or put restrictions on any Event for any reason, including as a result of weather conditions or any unforeseen events or circumstances.  

Health and Safety

In participating in any event or activity, you agree that:

  • You will comply with any health and safety advice, policy or instructions advised by GWRC or its supplier, agent, employees or representatives in relation to the activity as well as the relevant laws and regulations;
  • You, or your dependents participating in the event or activity, have the appropriate level of fitness (if required) and suffer no medical conditions, which may affect your ability to participate in the activity;
  • You are aware that professional medical assistance may be difficult and/or take some time to access due to the remote areas in which we can be travelling;
  • You consent to receive medical treatment in the case of injury, accident or illness during the activity; and
  • You take full responsibility for your preparation and participation in the activity and you understand and accept the risks involved with participating in the relevant event or activity.

GWRC reserves the right (at its sole discretion) to turn away anyone who, in our opinion, may be at risk due to any medical conditions that may put themselves or other fellow travellers at risk.

All Liability Excluded

To the extent permitted by law:

  • All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of the Website or the content on or accessed through it;
  • All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability of any Event; and
  • We will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Website or the content on or accessed through it, or your participation in any of the Events.

If the Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded nor limited by the above.  If you are using the Website or its content for business purposes, the above exclusions and limits will apply and the Consumer Guarantees Act 1993 will not apply.

Third Party Websites

We use third party suppliers to process your bookings and payments for the Events and you will be required to access and use these third party suppliers' websites to make any booking and/or payment. You acknowledge that the third party suppliers' websites have not been prepared by and are not controlled by us.  We do not check, endorse, approve or agree with third party websites our Website links to. By clicking on any link to a third party website, including that of our ticketing platform Eventfinda, you are navigating away from the Website and your access and use of any other website will be subject to the terms and conditions, privacy policy and other policies of that third party website. Please make sure you have read and agree to any such third party website terms before using accessing or using any such website.

GWRC does not control and does not hold any credit card or any other payment details provided to third party payment providers.

GWRC is not responsible for the availability or functionality of Eventfinda or any other ticketing or booking service provider's website. GWRC will not be liable for your inability to book or access tickets to any Event for any reason, including any unavailability of any third party website. 


The GWRC Privacy Statement available at  governs the collection, use and disclosure of your personal information by us.  The Privacy Statement forms a part of these Terms.

You acknowledge that Eventfinda (or any alternative ticketing or booking platform and/or payment provider we use) will collect your personal information in order to provide you with services and that its collection, use and disclosure of your information will be subject to that provider's separate terms and privacy policy. You agree that any such service provider may pass your personal information to us in order for us to supply you with the goods and/or services you requested.


If, during any Event, GWRC or its service providers take photographs or filming of you (or your dependants) during the course of the event, you authorise that GWRC may use such photographs or film in any promotional or published material, including print and online. All photographs remain the property of GWRC, who shall have the right to duplicate, reproduce or make other commercial use of such photographs free and clear of any claim whatsoever on your part.  If you (or children accompanying you) do not wish to appear in photographs please contact events team at or let GWRC staff attending the event know that you do not consent to appearing in any filming or photographic record of the event.

Jurisdiction and Governing Law

These Terms and any matters or disputes connected with the Website or the Events will be governed by New Zealand law and will be dealt with by New Zealand courts.


We may amend these Terms from time to time, so you should check and read these Terms regularly.  By continuing to use this Website or booking any Event after any such amendment, you are deemed to have agreed to the amended Terms.