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Better Metlink fares consultation

Better Metlink fares consultation

Back to Have Your Say

This Consultation is currently open.

It opened 8:00am 14 August 2017
and will close 4:00pm 18 September 2017
(1 month away from closing)

We’re looking to change some of our fares, as well as increase fares across the board. Before we do that, however, we want to hear what you have to say.

But first some background to the changes we’re considering. Public transport is in a period of transformation. The rail network already has a new operator and a new electric fleet. Soon the region will get new bus operators, a new bus fleet and a new network in Wellington city. Snapper will also become the smartcard for use on all buses in the region.

These measures are part of our vision to get more people using public transport and to ensure Wellington’s public transport network remains the best in New Zealand. Getting people out of cars and on to public transport will also help to reduce emissions as part of our commitment to address climate change.

The new bus fleet, new network in Wellington city and extension to Snapper will happen from July 2018, and are a prelude to another significant change in the next few years: a single ticketing system for all travel on public transport in the region, whether by bus, train or ferry.

To make all this happen, we need to start simplifying the fares we offer (we’ve got several hundred at present) and we need to begin applying those we keep in a more consistent way. We want to introduce a 25 per cent off-peak discount for adult bus and rail customers. We also want to change the concessions policy in our Wellington Regional Public Transport Plan 2014 to improve accessibility to public transport for blind and disabled customers and to provide more affordable travel options on public transport for tertiary students.

Download the consultation documents:

Better Metlink Fares overview

Proposed variation to fare policies in the 2014 Regional Public Transport Plan

Getting your feedback to us:

Fill out our online submission form

Download and print the submission form and email to us or post to:

    Public transport fare changes
    Freepost 3156
    Greater Wellington Regional Council
    P O Box 11 646
    Manners Street
    Wellington 6142



We're planning to change some Metlink fares from July 2018. It does include a general fare increase of 3 per cent but it also looks at encouraging off-peak use of public transport and help for some disadvantaged groups. The consultation opens on 14 August and closes on 18 September.

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